Return Policy

Nova star fashion does not issue refunds back to the original form of payment. We ONLY provide store credit. We can not cancel orders once they are placed. You may adjust your order and or get store credit for a future purchase. You have 7 days from the date of delivery to submit a return request through our customer service support team. If your request is approved you will receive an email with additional return details. You have an additional 7 days upon receiving your approval to drop off your return to your preferred carrier
Bellow is a list of requirements for an eligible item to be returned.

Nova star fashion kindly emphasizes that’s all items remain in…
- original
-sellable
-unworn
-undamaged
-unaltered
-no odors
-no stains
-no alterations
-no pet hair
-no visible damage
-no stretched out or damaged hems

Please review your items carefully and make sure they check off all requirements before returning. If your return does not meet or pass our guidelines it will not be an eligible return.